Privacy Policy

Last Updated: 10th June 2025

Addy Harmony Auto ("we", "us", or "our") is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, and manage the personal information you provide to us.

1. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: such as your name, phone number, and email address when you submit a form, book a test drive, or communicate with us via WhatsApp or other channels.

  • Browsing Behaviour: including but not limited to pages visited, time spent on site, and device type, collected via cookies and tools such as Google Analytics.

2. How We Collect Your Information

Your data is collected through:

  • Website forms (e.g., contact or test drive request forms)

  • WhatsApp communications

  • Website analytics tools (e.g., Google Analytics)

  • Other digital platforms we may use for marketing or communication

3. How We Use Your Information

We use your data for the following purposes:

  • To respond to your inquiries or requests

  • To follow up on test drive bookings or sales leads

  • To send you marketing communications, promotions, or updates about our vehicles and services

  • To analyse website performance and user behaviour for site improvement

4. Use of Cookies and Analytics

Our website uses cookies and tools such as Google Analytics to track and analyze user behaviour. This helps us understand how visitors interact with our site, allowing us to improve our services and user experience. You may choose to disable cookies via your browser settings.

5. Disclosure of Personal Data

We do not sell your personal data. However, we may share it with trusted third parties when necessary to deliver our services (e.g., CRM systems, analytics platforms, or marketing partners). These third parties are required to process your data in compliance with PDPA.

6. Access, Correction, and Deletion of Data

While we do not provide automatic access to your personal data, you may:

  • Request to correct inaccurate personal information

  • Request to delete your personal data from our records

To make such a request, please email us at addy.tan@hexieauto.sg with your full name and details of your request.

7. Security of Your Data

We implement reasonable administrative and technical safeguards to protect your personal data against unauthorised access, use, disclosure, or modification.

8. Retention of Personal Data

We retain your personal data for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable laws.

9. Contact Us

If you have questions about this Privacy Policy or how we manage your personal data, please contact us at:

Addy Harmony Auto
📧: addy.tan@hexieauto.sg